View Message Associations

With the CMT tool you can see a list of all your messages and associations, which helps keep track of who sees what message, This tool is useful to easily search and edit messages in the search message function.

Go to Tools > CMT > Associated Messages

The following screen will appear

You can filter by: 

  • Message Type (Email, Text, IVR, All)
  • Message Kind
  • Message Level (Customer, Facility, Doctor, Appointment Type)

The list will show all messages and their level of associations

Click on Generate PDF to download a PDF document with all of you associated messages.


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