Log into the CMT in tools, CMT
Select “Search messages”
Select the search parameters. Leave blank if searching for all
Select “Edit”. Note: “Add Using This” means the same message will be created with no message association. This is useful when editing an existing template to create a new association.
To start from scratch, select ‘Create Interactive Message’
Text messages are simpler to create or edit because there are no recordings other than replacement fields
Populate the other content fields and select save as draft to not affect live messages Update Message to Publish